Frequently asked questions
Can I Exchange an Item?
The Legging Store will happily accept any clean, unworn, unwashed, unused item (s) that meet the following criteria:
Not a sale item
Does not have custom initials on them
Submit and ship out the item (s) within 14 days
Customers can only exchange merchanise for a store credit that will be valid for 90 days after receiving your return package back
If you choose a lower prcied item, there will be no price adjustment
Store credits, will be in the form of store discount codes and can only be used one a time.
Full value of the store credit must be used all at once.
We are not responsible for return shipping fees.
We do not accept reyurns outside of Canada
Can I return my order for a refund?
To return an item your item must meet the following conditions:
On sale or items prchased with a promo code cannot be returned
Be in its original condition. We reserve the right to reject any exchanges/returns that have perfume scent of any kind.
Be returned in original packaging, tags etc
Be dropped off at your local post office within 7 days of your delivery date
Refunds do not include the original shipping cost
We are not responsible for return shipping fees
We do not accet returns for the USA
Do I have to pay in CAD funds?
Yes, all payemnst are made via Paypal in Canadian funds
Ho do I apply a discount or promo code?
Proceed to check out page
Promno box appears on the page - enter your code and press apply
Proceed to checkout page
At the top of the checkout page - "apply discount code here"
Click the drop down menu
Enter your code into that field hit apply
Where is my order?
Click on the chat button on the bottom of our website to see the most uptodate news about your order.
We also post announcements on any delays